Frequently Asked Questions
What makes Freed different from other beauty brands
Freed isn’t here to “fix” you or make you pretty—because you already are. Our products are playful, exploratory tools made to celebrate you, not change you. It’s all about having fun, experimenting, and glowing unapologetically—no rules, no pressure.
Are Freed products cruelty-free and safe?
Yes, Freed products are certified cruelty-free and safe. We pride ourselves on never testing on animals at any stage of product development. Our formulations are IFRA-certified making them safe for kids as well. As a precaution, we recommend testing it on a patch of skin before applying to test for skin sensitivites.
What’s the right way to apply perfume?
Apply on your pulse points—wrists, behind the ears, the base of your throat, inside elbows, and behind knees. These areas emit heat, which helps the fragrance develop and linger longer. Spray on your clothes to increase longevity.
What’s your returns & exchange policy?
If your product is damaged or has not been delivered, reach out to support@freedworld.in and within 30 days of intimation, we’ll resolve your query. Refunds typically appear on your statement within 5–10 business days once processed. If you have any other queries email us at support@freedworld.in or read the Terms & Conditions.
Do you deliver across India?
Yes! We ship PAN India to all serviceable pincodes. If you're unsure whether your pincode is covered, enter it at checkout—we’ll confirm instantly. Our standard delivery timelines are up to 10 working days. In case, it is beyond that time frame, please reach out to support@freedworld.in